Shilou BYD Lingang forklift network, outdoor handling model consultation service reference

In response to the actual operation needs of a large number of outdoor storage yards and logistics handling in the Lingang area of Shilou, many enterprises often encounter practical problems such as difficult judgment of working condition adaptability and untimely follow-up maintenance response when purchasing suitable electric handling equipment. The landing operation of BYD Lingang forklift outlets in Shilou provides close professional server level ports for customers with outdoor handling equipment procurement and consulting needs.

As the service provider responsible for the operation of this outlet, Guangdong Jianshu New Energy has a mature full-chain service capability of new energy forklifts. Focusing on the common pain points of the outdoor handling scene in Lingang, it has launched an exclusive model consultation service reference plan. In response to the common outdoor operating environment with dust and occasional salt spray erosion in Lingang area, the service team will first come to the door to map the basic information of the customer's operation line, daily handling volume, cargo weight, site ramp ratio, etc., and then match the corresponding high-throughput outdoor handling models with actual needs to avoid the problem of insufficient adaptation when users blindly choose cars.

The daily services of the outlets cover all kinds of outdoor handling electric vehicle type in-store consultation, real car test drive reservation, customized configuration adjustment suggestions, and follow-up can also provide door-to-door delivery, regular inspection, emergency failure quick response and other full-cycle after-sales services. For enterprise customers in Lingang area, the outlets are also equipped with exclusive service docking specialists, which can respond to customers' various types of vehicle and car maintenance related appeals in the first time, reducing the operation loss caused by idle equipment.

Feedback from many cooperative customers of Lingang storage yard and Lingang warehousing, from the early door-to-door condition survey to the follow-up regular door-to-door equipment maintenance, the whole service process can fit the actual use needs of outdoor handling scenarios, and the whole process of car selection and purchase procedures can be completed without traveling long distances across regions, which greatly reduces the communication and time costs for enterprises to purchase new energy handling equipment. Follow-up outlets will also continue to optimize the consulting service details of outdoor handling models, and provide more targeted adaptation reference according to the personalized operation needs of different customers, providing solid service support for the green transformation of industrial logistics handling in Lingang area.