At present, in the Xingtan area of Shunde, many small and medium-sized enterprises engaged in production and processing, e-commerce warehousing, and commercial distribution are generally faced with the actual pain points of difficult selection of electric forklifts, cumbersome procurement and docking processes, and inability to find reliable service providers for follow-up maintenance. When many enterprises purchased equipment in the past, they were prone to refer only to short-term procurement costs, ignoring long-term operating energy consumption and maintenance costs. Once there was a failure during subsequent use, the maintenance response was not timely, which would delay the daily operation progress and affect the overall operation rhythm.
As a professional organization deeply involved in the field of local new energy forklift services, Guangdong Jianshu New Energy has established a complete whole-process docking service system for the actual procurement needs of small and medium-sized enterprises in Xingtan, which effectively meets the procurement and use demands of enterprises of different industries and sizes, and avoids unnecessary procurement risks.
In the pre-selection and docking process, we will arrange experienced service personnel to come to the door, on-site survey the company's storage channel width, the weight of conventional transshipment goods, the slope of the work site, and the average working time per day. Combined with the company's procurement budget, we will issue a suitable BYD forklift selection plan. The whole process will not blindly guide customers to choose high-priced models, and give priority to recommending high-matching styles that match the actual working conditions of the company. At present, many local hardware processing, food production and marketing, and express warehousing SMEs have identified equipment that meets their own operational needs through this selection process.
In the procurement landing process, we set up an exclusive docking specialist to provide one-to-one follow-up services, from qualification verification, formal quotation issuance, contract signing to vehicle door-to-door delivery, in order to avoid unnecessary redundant processes. At the same time, we can combine the actual operation arrangements of the enterprise to coordinate a reasonable delivery cycle and reduce the waiting cost of the enterprise.
In the follow-up service link, we have set up an exclusive service site in Xingtan, equipped with professional certified maintenance personnel and sufficient original parts reserves. When encountering various problems during the subsequent use of the vehicle, quick door-to-door response can be achieved after repair. At the same time, we will regularly arrange after-sales personnel to come to the door to carry out free vehicle safety inspections, provide basic daily maintenance operation training to front-line operators, reduce the probability of vehicle failure, and prolong the service life of equipment.
For small and medium-sized enterprises with local electric forklift procurement planning, when selecting cooperative service providers, they can give priority to docking parties with local service sites and complete whole-process service systems. They can not only choose equipment that suits their own working conditions, but also obtain long-term stable after-sales guarantee. Customers with relevant needs can also contact us to experience the actual operation performance of electric forklifts.
