Leliu BYD Electric Forklift Network, Local Parts Reserve and Supply Instructions

As an enterprise deeply involved in the service of new energy industrial vehicles, the exclusive service network of BYD electric forklifts set up by Guangdong Jianshu New Energy in Leliu has always regarded the supply of parts for local customers as one of the core operation links. Combined with the frequency and loss characteristics of electric forklifts in mainstream industries such as local manufacturing and processing, warehousing and logistics, and trade and wholesale, it has planned and established a spare parts reserve system suitable for local needs.

The spare parts reserve categories of the outlets are determined based on the actual maintenance data of local customers in the past few years, covering all kinds of wearing parts that need to be replaced at medium and high frequencies in the daily operation and maintenance of electric forklifts, including driving-related accessories, control components, charging supporting parts, sealing consumables, appearance protection accessories, etc. All warehoused accessories have undergone multiple verifications and are suitable for the corresponding model of BYD electric forklifts. They can be directly replaced and loaded without additional debugging.

In the daily parts supply process, whether local customers make an appointment for the parts required for regular maintenance in advance or need to replace the parts in case of sudden failure, as long as they inform the service staff of the vehicle model and the required parts specifications, the staff will complete the parts adaptation verification as soon as possible. Accessories that meet the outbound standards can be purchased on the same day. Customers within the Leliu street can also make an appointment for door-to-door delivery and door-to-door replacement services, eliminating the waiting time for cross-regional transfer and minimizing the impact of forklift failure on the daily operation rhythm of enterprises.

For a small number of special specifications of non-high-frequency parts, the outlet has also established an efficient linkage scheduling channel with the regional center warehouse, which can complete the transfer of parts within the agreed time, and there will be no problem that the operation and maintenance cycle will be infinitely lengthened due to the failure of parts supply. In addition to parts supply services, the outlet also undertakes BYD electric forklift new machine consultation and sales, regular door-to-door maintenance, fault investigation and maintenance, operation and use guidance and other full-chain services. All kinds of related needs of local customers can be completed in one-stop docking at the outlet, without the need to travel to multiple off-site service points. In the future, we will continue to dynamically adjust the category and inventory size of parts reserves based on the actual use feedback of local customers, further optimize the response efficiency of parts supply, and provide more stable operation and maintenance support for local electric forklift users.