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In Liaobu, many manufacturing, warehousing and logistics enterprises are equipped with BYD electric forklifts to complete cargo transfer and stacking operations. This type of equipment is put into use at high frequencies every day. After a long period of operation, normal wear and tear of some components and abnormal working conditions are very common. Standardized after-sales maintenance and replacement of parts are the core prerequisites for ensuring long-term stable operation of equipment.
All the operators of our after-sales maintenance team have undergone systematic standardized skills training. After receiving the maintenance needs of the user, they will communicate and confirm the abnormal performance of the equipment as soon as possible, and arrange the appropriate time period for on-site service. After arriving at the job site, the engineer will first conduct a comprehensive working condition investigation of the whole vehicle, from the power output module, hydraulic lifting system, steering control system to the brake safety system. After accurately locating the cause of the failure, a corresponding maintenance plan will be issued. The whole process will not disassemble the equipment at will, nor will it be recommended that the user replace unnecessary parts. All operation processes comply with the official maintenance specifications. Each step of the operation will be clearly recorded to facilitate subsequent equipment operation and maintenance traceability.
When the test results confirm that the relevant parts have reached a reasonable wear threshold, and continued use may pose safety hazards and affect the operation performance of the equipment, the engineer will propose replacement parts to the user. The replacement operation follows the standardized disassembly and assembly process throughout the process. After the installation of the parts is completed, multiple rounds of no-load and on-load tests will be carried out to confirm that the adaptability of the new parts is up to standard and all functions of the equipment return to normal before the delivery of the operation is completed.
All the replaceable parts we provide are directly supplied by the official original factory. Each part has been tested for durability in the corresponding scenario and exactly matches the parameters of the corresponding model of BYD forklift. There will be no problems of insufficient adaptation and unmet service life. Choosing original parts to complete the replacement can not only ensure the original working performance of the forklift, but also reduce the additional cost of subsequent repeated maintenance and avoid the potential safety hazards caused by non-adapted parts.
For local BYD forklift users in Liaobu, we also support on-demand booking of off-peak maintenance services, which can flexibly arrange door-to-door time according to the production rhythm of the enterprise, minimize the impact of maintenance work on daily cargo transfer operations, and provide reliable support for the long-term stable operation of the user's forklift.
