Tangxia BYD dust-free forklift after-sales, clean system maintenance service description

At present, in many high-clean production scenarios such as electronic manufacturing, biopharmaceuticals, and fine food processing, the clean state of the forklift in the field is directly related to the level of the entire production environment. Conventional forklift operation and maintenance services are often difficult to adapt to the operation requirements of such special scenarios. A little carelessness may introduce floating dust impurities, which will affect the normal production order. For the dust-free forklift user request in Tangxia area, we have launched a clean system exclusive maintenance and after-sales solution covering the whole process. All service links are in line with the control standards of clean scenes, which can fully meet the daily operation and maintenance needs of users.

Before the official door-to-door maintenance operation, the service personnel will complete a full set of dust protection preparations in advance, wear work clothes and shoe covers that meet the requirements of the corresponding cleanliness level, and all the work tools they are equipped with have also completed dust-free pretreatment in advance to avoid bringing external dust and impurities into the customer's clean production area. After arriving at the job site, the staff will first do a full-dimensional know the real situation investigation of the current overall operating status of the forklift, record the core operating parameters of the clean system one by one, including the fit status of the dust seal, the real-time wind pressure value of the filter component, the integrity of the vehicle anti-spill structure, etc., and cross-compare with the user's past operation and maintenance records to check potential abnormal hidden dangers, and explain to the user in advance the scope of this maintenance and the estimated time.

When the maintenance operation is officially carried out, all the processes involving the dismantling and cleaning of clean system components will be completed within the designated area that meets the dust-free control requirements. The dismantled seals, filter components and other core components will be cleaned and cleaned using a process that meets the clean requirements. For the worn parts that meet the normal replacement cycle, the staff will communicate with the user in advance to confirm, and then replace the suitable accessories of the same specification. During the entire operation, no debris or dust will be left in the internal structural gaps of the forklift, and the waste generated by all operations will also be collected and taken away uniformly. After the core operation is completed, the staff will also perform a comprehensive dust-free wiping treatment on all exposed contact surfaces of the forklift to remove all dust particles that may be attached.

After all maintenance processes are completed, the staff will perform multiple rounds of verification on the core performance parameters of the clean system to confirm that all indicators meet the requirements of the corresponding cleanliness level before putting the vehicle back into operation. At the same time, a complete maintenance record sheet will be issued to the user, clearly marking the content of this operation, the details of replacement parts and the time node of the next recommended maintenance. There will be regular return visits by exclusive after-sales docking personnel to understand the actual operation status of the vehicle and respond to various operation and maintenance inquiries and service needs raised by users in a timely manner. The complete maintenance service process will not cause unnecessary interference to the customer's normal clean production order, which can effectively maintain the long-term stable operation of the clean forklift system, extend the service life of components, and help users reduce the comprehensive operation and maintenance costs for long-term use.