Xiaolan BYD Lithium Battery Forklift Store, Hardware Lighting Industry Client Server

The local hardware lighting industry in Zhongshan Xiaolan is concentrated, and a large number of related manufacturing enterprises have high-frequency handling needs in production circulation, warehousing and stocking, loading and shipping, etc. Traditional handling equipment often has problems such as insufficient battery life, troublesome operation and maintenance, and poor adaptability. It is difficult to match the actual scene of small goods in the hardware lighting industry, flexible storage lines, and fragmented operation hours.

The Xiaolan BYD lithium-ion forklift truck store in Guangdong Jianshu New Energy is designed to target the actual pain points of the local hardware lighting industry, creating a full-chain exclusive service system from pre-selection to follow-up maintenance, and providing adaptable industrial handling solutions for industry customers of different sizes.

In the early selection stage, the service personnel of the store will come to the site to survey the actual parameters such as the size of the storage space of the enterprise, the weight specifications of commonly handled goods, the average daily operating time, and the width of the channel. They will not blindly recommend large-tonnage high-end models, but combine the actual use scenarios of customers in the hardware lighting industry to match the corresponding load, wheelbase, and body size of lithium electric forklift products, which will not cause cost waste caused by equipment performance redundancy, but also fully meet the daily handling needs. Many customers have reported that the selected models are just suitable for their own narrow storage channels, and they are very flexible in turning around. They can handle small lamps and hardware accessories smoothly.

In the delivery process, the store will arrange for exclusive technicians to come to the door for operation training, and explain the basic operation specifications, daily self-inspection points, charging precautions, etc. to the forklift operators of the company, so as to help the relevant personnel get started quickly and avoid unnecessary losses caused by misoperation.

In the follow-up after-sales operation and maintenance link, the store is equipped with a resident technical service team. In response to the operating characteristics of local hardware lighting enterprises, which generally work on two shifts and do not stop during peak order seasons, the store has launched responsive door-to-door maintenance services, regularly arranging personnel to come to the door to do battery performance testing, vehicle core components inspection and other services. If you encounter a fault appeal, you can quickly arrive at the scene for investigation and processing, and minimize the impact of equipment outage on the production flow of the enterprise. In addition, for some small hardware lighting enterprises with limited budget in the early stage and temporary large-batch goods turnover needs, the store also provides flexible related supporting service plans to cover the differentiated use needs of customers of different sizes.

Since its establishment, the store has served a large number of local hardware lighting industry customers, and has gradually gained recognition from industry customers by relying on its service response capabilities that fit the local scene. In the future, it will continue to deepen the local industrial handling needs of Xiaolan, optimize service details, and provide assistance for the efficient operation of more physical manufacturing enterprises.