
As the core operating equipment for industrial warehousing and logistics transshipment scenarios, the operation stability of electric forklifts is directly related to the daily production rhythm. Batteries, as the core power component of electric forklifts, are prone to various hidden losses that are difficult to detect directly through the naked eye after long-term high-frequency charging and discharging, heavy-duty operations, and complex environments. If they cannot be checked and disposed of in time, they will not only affect the operation life of the forklift, but also cause unnecessary operation failures.
In order to better serve the electric forklift users in Danzao territory, the local BYD electric forklift after-sales site officially launched the battery special project inspection and maintenance service, which is open to all users of the corresponding brand electric forklift used in the Danzao area. This service is suitable for a variety of usage scenarios, including daily periodic safety inspections, hidden dangers investigation before peak operation season, performance verification after abnormal battery life decline, and pre-resumption inspection after equipment is parked for a long time. Users can submit service applications based on their actual usage needs.
The process specification of this special project testing and maintenance is clear, and there is no invisible consumption in all links. Users can follow up the whole process to understand the service progress. After the maintenance personnel arrive at the scene, they will first check the integrity of the external shell of the battery to confirm whether there are abnormal conditions such as bumping deformation and leakage marks. They will then check the operating parameters of each power group inside the battery one by one to check the potential hidden dangers such as abnormal pressure difference. After that, they will also detect the aging and loosening of the connection bundle, the running fluency of the heat dissipation system, the wear and conduction status of the charging interface, and at the same time retrieve the historical operation data of the battery background to count the recent charging and discharging frequency, daily operation load peak and other information, and finally issue a clear and easy-to-understand battery current operating status evaluation report, allowing users to have a comprehensive understanding of the actual situation of the equipment battery.
In response to minor non-hardware damage problems found during the inspection, the maintenance staff will directly complete basic maintenance operations such as shell cleaning, wiring harness tightening, and operating parameter calibration on site, without the need for the user to send the equipment back to the site to wait, so as not to delay the daily operation progress as much as possible. If the inspection middle row finds that the accessories need to be replaced, the staff will also clearly inform the cause of the problem, the details of the accessories, and the corresponding charging standard, and then carry out follow-up operations after fully obtaining the user's consent. The entire service process can be traced throughout.
At present, users can submit service reservation applications through multiple channels such as the official after-sales hotline, the front desk of offline service sites, and exclusive docking customer service. The site will arrange on-site service by staff with formal operation and maintenance qualifications in combination with the user's operation point, eliminating the trouble of users transferring forklifts by themselves. The launch of this battery special project testing and maintenance service can effectively help users extend the normal service life of electric forklift batteries, reduce unnecessary additional expenses, and escort the stable operation of electric forklifts in various industries in the Danzao area. Users with relevant needs can consult the site staff at any time for detailed rules.
