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The Mayong area is home to a large number of warehousing and logistics and advanced manufacturing enterprises. Electric forklifts are the core operating equipment in various production handling and cargo transit scenarios. Many enterprises have a considerable number of logistics fleets. Under long-term high-frequency use, the loss control and fault handling efficiency of vehicles directly affect the overall operation rhythm. In response to the operation and maintenance needs of such multi-vehicle fleets, we have launched an exclusive BYD forklift batch maintenance service plan to adapt to the operation and maintenance needs of fleets under different working conditions, and build a stable and controllable vehicle operation and maintenance system for enterprises.
The first is the scope of adaptation of the plan. This batch maintenance plan is mainly for logistics and production enterprises that maintain multiple BYD electric forklifts, and can be adapted to scenarios with different operating intensities: whether it is a fast transit warehouse fleet with an average daily operating time of more than 12 hours, or an on-site handling fleet with an operating time of 8 hours in an ordinary production plant, the maintenance frequency and service content can be adjusted according to the actual usage to avoid the waste of resources caused by unified maintenance or the lack of maintenance.
The program core services cover three modules, the first is the normalized inspection and investigation service, arranging fixed docking maintenance personnel to come to the door according to the agreed cycle, one by one to the vehicle's power system, hydraulic lifting system, braking system, steering system, tire wear and tear, etc. to do full-dimensional inspection, to do special project detection of battery health, find potential loss hazards in advance, and deal with faults in advance to reduce the probability of unplanned outage. The second is the centralized batch maintenance service, which will communicate and connect with the fleet manager in advance, and carry out centralized maintenance during the low season of the operation. There is no need for a single vehicle to be sent for repair, which minimizes the impact on daily handling operations. All maintenance processes strictly follow the original operating specifications, covering the inspection and replacement of wearing parts, the performance calibration of core components, and the routine optimization of the vehicle control system to ensure the stability of the vehicle condition. The third is the exclusive emergency response guarantee. The contracted fleet is equipped with a separate service docking group. In the event of a sudden vehicle failure, the maintenance personnel can quickly arrive at the scene to deal with it. The repair of minor faults is completed on the spot. Vehicles that really need to be returned to the factory for repair can coordinate the turnover of vehicles to make up for them, and the impact
In addition, the batch maintenance plan is also supported by the vehicle file management service of the whole fleet. The maintenance records, loss status, and battery health data of each forklift are filed separately, and the fleet operation and maintenance analysis report is issued to the enterprise every quarter to help managers sort out the law of vehicle use and loss, rationally adjust the vehicle scheduling plan, and extend the overall service life of the forklift. All service items and parts prices are publicly announced, and there is no invisible consumption. The service cost of packaging and accounting is more controllable than that of scattered single-unit maintenance, which can help enterprises rationally plan the annual vehicle operation and maintenance budget. Machong regional enterprises with relevant needs can make an appointment for on-site survey and customize the exclusive maintenance rules according to the actual situation of the fleet.
