Baini BYD large-tonnage forklift store, on-site experience description of heavy-duty models

Many industrial scenarios involving heavy cargo transshipment and stacking have high requirements for the load capacity and operation stability of handling equipment. In order to allow users with purchasing needs to intuitively understand the actual performance of the model, the Baini BYD large-tonnage forklift truck store operated by Guangdong Jianshu New Energy has now fully opened the on-site experience channel for heavy-duty models, providing visiting users with real and comprehensive model measurement scenarios.

After the user makes an appointment to visit the store, there will first be a one-to-one connection with the exclusive service consultant, first fully understand the user's daily operation site conditions, commonly used load weight, daily average operation time, operation scene type and other basic information, and recommend the appropriate heavy-duty experience model for the user to avoid the experience link from the actual use needs of the user.

Before the official experience, the staff will lead the user to complete the static observation link, explain the car body structure design, battery arrangement logic, cockpit operation layout, safety protection configuration and other details in detail, so that the user can first form a preliminary understanding of the basic parameters and design characteristics of the vehicle. Then the staff will give the user a complete test drive safety notice, and lead the user to the exclusive closed experience area of the store to carry out a dynamic test drive.

The experience area is pre-arranged with standard counterweights of different weights, which can simulate the conventional heavy-duty operation requirements in most industrial scenarios. The experience items set up cover such common operation actions as straight-line driving, fixed-point lifting and stacking, ramp start and stop, and narrow channel steering under heavy load. Users can operate the vehicle with their own hands under the full escort of a full-time safety officer, and intuitively feel the smoothness of the vehicle's steering, the smoothness of the power output, and the stability of the body under full load, fully comparing the operating feel and actual performance of different models.

After the experience session, the service personnel will also explain to the user the daily maintenance points of the corresponding model, the follow-up after-sales guarantee policy, and for customers with long-term vehicle needs, they can also combine their own service network advantages to customize a supporting service plan including regular on-site inspections, quick response to faults, and replacement of parts on demand, etc., to cover the user's subsequent full-cycle vehicle needs.

At present, the on-site experience service of the store adopts an appointment system. Users can report their needs and visit time through the official consultation channel in advance. The store will arrange the experience area and docking personnel in advance to improve the smoothness of the visit experience. Industry practitioners and purchasing managers in need can visit the store to learn about relevant information.