Facing various market players with industrial handling equipment procurement needs in the Danzao area, Guangdong Jianshu New Energy, as a local service provider in the field of new energy handling equipment, has an exclusive offline service site and professional service team, which can provide standardized and transparent BYD electric forklift pre-sales selection consulting services for customers in need. The whole process is based on the actual needs of customers as the core starting point, and there is no exaggeration of guidance or false promotion.
The first part of the pre-sales selection consultation is the need to know the real situation docking. Customers with purchasing intentions can submit their actual use information through three channels: offline store visits, online official consultation port messages, and appointment service personnel door-to-door docking. The content can cover the average weight of goods handled daily, the channel width of the operation scene, the ground basic conditions of the operation site, the average daily operation time, whether there are special temperature and humidity or open-air operation requirements, etc. Our service consultants will do a good job of information registration one by one, and will not miss any details that may affect the equipment adaptation effect.
The second link is the scene-based selection plan output, based on the real operation data submitted by the customer, our technical service team will combine the public parameter characteristics of each series of BYD electric forklift products, and give 2 to 3 sets of different adaptation direction selection reference plans, respectively marking the basic parameters of each set of equipment corresponding to the program, the scope of application scenarios, and the procurement cost range, which is convenient for customers to make Horizontal comparison with their own budget and long-term operation plan. All the content marked by the program is truthfully transmitted, and will not make relevant commitments that do not conform to the actual performance of the product.
The third step is the real car experience docking. If the customer has a further understanding of the needs of a certain model in the case, we can coordinate and arrange for the customer to come to the store to participate in the real car test drive experience. Under the premise of meeting the safety operation specifications, the suitable model can also be sent to the customer's actual operation site, allowing the customer's first-line operation driver to personally test the control feel, turning flexibility, and load-bearing stability of the equipment, and intuitively feel the actual use performance of the equipment.
In the whole process of model selection consultation, our service personnel will also clearly explain the follow-up equipment delivery process, door-to-door operation training content, after-sales maintenance response mechanism, and relevant rules of original parts supply to customers, so that customers can fully understand the supporting service content of the whole cycle from car selection to car use before finalizing the procurement plan, so as to avoid unnecessary information differences in the follow-up. In addition to the pre-sales selection consultation service, Guangdong Jianshu New Energy also provides various supporting services such as full-process sales, regular maintenance, and on-site maintenance of BYD electric forklifts, making every effort to meet the needs of local industrial enterprises in Danzao for the use of new energy handling equipment.
